My Favourite Images Are Not Showing

• Related Articles

• How Long Do I Have To Order?

  Photographers typically offer ordering access for a period of up to two years. If you find that your images are no longer accessible online, we kindly request that you get in touch with your respective photographer. In the event that you experience ...

• What Is Included In My Sitting Fee?

  The sitting fee grants you time with a professional photographer in cap, gown and school sash. A number of images will be taken for viewing within two weeks of your sitting. You will also receive a graduating class composite. You will be emailed a ...

• I Lost My Access Code To View My Proofs

  If you have misplaced your access code to view your proofs we can help. We prioritize the privacy and security of everyone's images. We will provide you with your code if your email address is already known to us. To expedite the verification ...

• Access Fees & Events

  If you had graduation photos taken, it would be considered one event, whereas being photographed at a school dance would be considered a separate event. Upgrading to Silver or Gold for graduation photos does not automatically grant the same upgrade ...

• How Do I Order?

  Within 2 weeks after being photographed we will email you your access code to view your proofs in the Bronze price list. Everyone starts in the Bronze price list, you are welcome to order in Bronze. But, to optimize savings, engage in discussions ...