Your Feedback On Products & Services

Your Feedback On Products & Services

Pixown appreciates any feedback that contributes to enhancing our products and service delivery. Our customer care team is dedicated to providing assistance and ensuring a satisfactory experience. We kindly request that all interactions with our staff remain respectful. In return, we pledge to listen attentively and approach the situation with consideration during a professional and open dialogue.
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    • Terms & Conditions

      Pixown is firmly committed to protecting the privacy of our customers on our Website. Our pledge is to safeguard any personal information that customers provide to us or that we obtain when providing our services, and to make every reasonable effort ...
    • Retouching

      We don’t automatically include retouching because every student should have the freedom to choose. Whether you prefer your authentic look or want professional enhancement, you’re in control of your final images. All retouching services are the same ...
    • Return Policy

      It can happen, you had not ordered what you had wanted. Please note, digital purchases are not eligible for a refund. Please be aware that once your order is placed, it initiates a series of automated and customized processes. To cancel or modify ...
    • Image Security

      Our ethics is at the core of everything we do. We protect the privacy and dignity of every student, maintain the trust of families and schools, and deliver exceptional services with unwavering moral principles. Security We employ state-of-the-art ...
    • Digital Downloads

      Digital photos are non-refundable as they come with full copyright release. To produce digital files for sale has the same production costs as selling all other products. It encompasses wages, training, equipment, expertise, creative style, planning, ...