Your Feedback On Products & Services
Pixown appreciates any feedback that contributes to enhancing our products and service delivery. Our customer care team is dedicated to providing assistance and ensuring a satisfactory experience.
We kindly request that all interactions with our staff remain respectful. In return, we pledge to listen attentively and approach the situation with consideration during a professional and open dialogue.
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How to Save
All products and services are identical across Bronze, Silver, and Gold. The only difference? Your prices. Bronze: Standard pricing, no upgrade fee. Silver: Lower prices, one-time upgrade fee. Gold: Lowest prices, one-time upgrade fee. If you're ...
Terms & Conditions
Pixown is firmly committed to protecting the privacy of our customers on our Website. Our pledge is to safeguard any personal information that customers provide to us or that we obtain when providing our services, and to make every reasonable effort ...
Retouching
We don’t automatically include retouching because every student should have the freedom to choose. Whether you prefer your authentic look or want professional enhancement, you’re in control of your final images. All retouching services are the same ...
Return Policy
It can happen, you had not ordered what you had wanted. Please note, digital purchases are not eligible for a refund. Please be aware that once your order is placed, it initiates a series of automated and customized processes. To cancel or modify ...
Something Is Wrong With My Order
Please check your receipt via your email, and confirm the package content you have against your received order. Double-check your order envelope to ensure the prints are not stuck together. If you feel there is a product missing, we do apologize for ...