How Long Do I Have To Order?
Photographers typically offer ordering access for a period of up to two years. If you find that your images are no longer accessible online, we kindly request that you get in touch with your respective photographer. In the event that you experience challenges in establishing contact with your photographer please do not hesitate to reach out to us. We will diligently work to restore your images for viewing and ordering purposes. Please click the button below to request your images be available again for ordering.
Related Articles
How Long For Delivery Of My Order
1-2 weeks after you are photographed your proofs will be online for ordering. How you make appointments can be seen in your school's information page. You can find your school by searching above. Once you place your order the duration required before ...
How Long Does It Take To Receive My Order?
Upon placing your order, please anticipate a delivery time of 3-4 weeks. We utilize Canada Post for the shipment of your order. In order to prevent potential delays and inconvenience to our customers, we do not provide a tracking number, as this ...
How Do I Order?
Within 2 weeks after being photographed we will email you your access code to view your proofs in the Bronze price list. Everyone starts in the Bronze price list, you are welcome to order in Bronze. But, to optimize savings, engage in discussions ...
How Often Can I Order?
Feel free to place multiple orders as needed. If you might place multiple orders it may be to your advantage to upgrade to Silver or Gold now. Doing so will save you money over your multiple orders. Maintain communication with individuals who may ...
Something Is Wrong With My Order
Please check your receipt via your email, and confirm the package content you have against your received order. Double-check your order envelope to ensure the prints are not stuck together. If you feel there is a product missing, we do apologize for ...