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Answers to your questions may already exist in our support section, even school related ones. Please search above by school or topic to seek for your answers. If you cannot find what you are looking for feel free to reach out to us by submitting a ticket below.
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    • How Long Does It Take To Receive My Order?

      Upon placing your order, please anticipate a delivery time of 3-4 weeks. We utilize Canada Post for the shipment of your order. In order to prevent potential delays and inconvenience to our customers, we do not provide a tracking number, as this ...
    • Luxarte Studios

      Luxarte Studios has ended 25 years of service in the grad photography industry. Part of their transition into retirement has been to entrust us with their clients. We are honoured to help Luxarte and serve you. If you are a student who has yet to be ...
    • Scheduling

      For specific details related to your school please find your school information page by entering your School Code (advertised at your school) or school name in our helper bot bottom right. If you cannot find your school please click this link we will ...
    • Brock University

      At Brock University, graduation photography services are offered by two companies: Studio Nostalgia and us. There is confusion amongst graduates, therefore we must provide as much information as possible to help graduates navigate two photography ...
    • Terms & Conditions

      Pixown is firmly committed to protecting the privacy of our customers on our Website. Our pledge is to safeguard any personal information that customers provide to us or that we obtain when providing our services, and to make every reasonable effort ...