Can I Get Help Placing My Order?

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• Order Delivery Time

  We use secure shipping methods that deliver directly to your door without requiring you to be home for signatures. Contact us anytime for order status updates. For digital downloads without retouching, the download link will be emailed on the same ...

• How Often Can I Order?

  Feel free to place multiple orders as needed. If you might place multiple orders it may be to your advantage to upgrade to Silver or Gold now. Doing so will save you money over your multiple orders. Maintain communication with individuals who may ...

• How Long Do I Have To Order?

  At most schools we maintain your secure image gallery for 5 years, ensuring you can order at your convenience without any rush. If you ever need access beyond this timeframe, just reach out to us and we’ll quickly restore your gallery.

• Something Is Wrong With My Order

  Please check your receipt via your email, and confirm the package content you have against your received order. Double-check your order envelope to ensure the prints are not stuck together. If you feel there is a product missing, we do apologize for ...

• Retouching

  We don’t automatically include retouching because every student should have the freedom to choose. Whether you prefer your authentic look or want professional enhancement, you’re in control of your final images. All retouching services are the same ...