Do We Sell Packages?
Many ask if we sell packages. We have happy customers because we do not sell packages.
Packages are a sales tactic used by other companies. They TELL YOU the print sizes, quantities, and number of images you can order from. Ordering packages is complex when you're unable to select all your preferred images and must accept unwanted print sizes and quantities.
Packages are designed to NOT fulfill your needs. Forcing you to SPEND MORE to order what you want, this practice is unethical.
A few packages cannot compare to the millions of unique orders that can be made for less in Pixown. Order WHAT YOU WANT from as many images as you like WITH savings! Simply order from the tier that saves you the most.
How Do Bronze, Silver & Gold Differ?
Bronze, Silver & Gold have the SAME products & services, they ONLY differ in print & digital download pricing. All other products are the same price in all tiers. All products can be seen when you are logged into your tier
Digital Downloads
Digital photos are non-refundable as they come with full copyright release.
To produce digital files for sale has the same production costs as selling all other products. It encompasses wages, training, equipment, expertise, creative style, planning, and managing the raw files. These expenses remain the same regardless of the final delivery format, whether it's prints or digital files. The cost difference between print and digital is negligible.
The file size does not reflect the image quality or resolution. The image file you'll receive is about 500 KB, the same size we use for all our orders. This might seem small, but don't worry - the file is compressed. When it's opened in printing software, it becomes much larger. We work with a platform that handles millions of customer image downloads, and we haven't had any customers complain about not being able to print from the same file size you'll receive. You'll be amazed at what you can print from this file. If you have any trouble printing it, let us know, and we'll help you out.
For digital downloads without retouching, the download link will be emailed on the same day. For retouched images, the download email may take up to a week to arrive.
Retouching
All retouching services are the same prices in Bronze, Silver or Gold.
- Basic $15, remove acne
- Fly Away Hair $15, remove flyaway hairs
- Glass Glare $15, remove glare
- Teeth Whitening $5, remove yellow on teeth
If you have a specific retouching request please submit a ticket below. All requests must be received and approved by Pixown before placing your order.
Why do we charge for retouching when some companies include it when ordering...
Retouching should be a request not forced. Many customers prefer to not have their images manipulated. Also, there have been many instances in our industry where customers gather to voice their disapproval of companies that retouch on the assumption it is wanted. Lastly, our pricing for products is fairly priced and significantly lower than many companies in our industry. To also absorb the retouching costs is not possible.
Can't Find What You Are Looking For?
There are many products available in today's market, which can be overwhelming. We have selected the most sought-after options for your convenience. Your preferences may differ, and we understand that. Pixown offers a user-friendly and cost-effective way to access digital files. If we do not have the specific product you need, feel free to source it from elsewhere. PixPortal.ca is another excellent resource where you can find a diverse range of products.