About Products & Services

About Products & Services

Bronze, Silver & Gold have the SAME products & services, they ONLY differ in print & digital download pricing. All other products are the same price in all tiers. All products can be seen when you are logged into your tier

Our prints are made on high-quality Fuji Crystal Lustre paper. This premium paper has a subtle gloss finish that enhances the image's colour and details, while minimizing issues like glare and fingerprints. By choosing our prints, you can be confident in the exceptional quality and longevity of your memories.

Digital Downloads

Digital photos are non-refundable as they come with full copyright release.

To produce digital files for sale has the same production costs as selling all other products. It encompasses wages, training, equipment, expertise, creative style, planning, and managing the raw files. These expenses remain the same regardless of the final delivery format, whether it's prints or digital files. The cost difference between print and digital is negligible.

The file size does not reflect the image quality or resolution. The image file you'll receive is about 500 KB, the same size we use for all our orders. This might seem small, but don't worry - the file is compressed. When it's opened in printing software, it becomes much larger. We work with a platform that handles millions of customer image downloads, and we haven't had any customers complain about not being able to print from the same file size you'll receive. You'll be amazed at what you can print from this file. If you have any trouble printing it, let us know, and we'll help you out.

For digital downloads without retouching, the download link will be emailed on the same day. For retouched images, the download email may take up to a week to arrive.

Retouching

All retouching services are the same prices in Bronze, Silver or Gold.
  1. Basic $15, remove acne
  2. Fly Away Hair $15, remove flyaway hairs
  3. Glass Glare $15, remove glare
  4. Teeth Whitening $5, remove yellow on teeth
If you have a specific retouching request please submit a ticket below. All requests must be received and approved by Pixown before placing your order.

Why do we charge for retouching when some companies include it when ordering...

Retouching should be a request not forced. Many customers prefer to not have their images manipulated. Also, there have been many instances in our industry where customers gather to voice their disapproval of companies that retouch on the assumption it is wanted. Lastly, our pricing for products is fairly priced and significantly lower than many companies in our industry. To also absorb the retouching costs is not possible.

Can't Find What You Are Looking For?

There are many products available in today's market, which can be overwhelming. We have selected the most sought-after options for your convenience. Your preferences may differ, and we understand that. Pixown offers a user-friendly and cost-effective way to access digital files. If we do not have the specific product you need, feel free to source it from elsewhere. PixPortal.ca is another excellent resource where you can find a diverse range of products.

To our homepage

    • Related Articles

    • Your Feedback On Products & Services

      Pixown appreciates any feedback that contributes to enhancing our products and service delivery. Our customer care team is dedicated to providing assistance and ensuring a satisfactory experience. We kindly request that all interactions with our ...
    • PixVault

      We are happy to contribute a portion of the earnings from products and services purchased in Bronze back to your school community to assist with school activities. The exact amount returned to your school depends on various factors. Each school has ...
    • Retouching

      All retouching services are the same prices in Bronze, Silver or Gold. Basic $15, remove acne Fly Away Hair $15, remove flyaway hairs Glass Glare $15, remove glare Teeth Whitening $5, remove yellow on teeth If you have a specific retouching request ...
    • Terms & Conditions

      Pixown is firmly committed to protecting the privacy of our customers on our Website. Our pledge is to safeguard any personal information that customers provide to us or that we obtain when providing our services, and to make every reasonable effort ...
    • Use Pixown At Your School

      For decades, customers and companies have had opposing goals. Companies employ sales tactics so customers spend more, whereas customers aim to order WHAT THEY WANT at the best value. We are ushering in a new era in school photography. We believe ...