Recent Articles
Getting Help
Need Your School Details? Are you looking for your school's photography details, we can help. Please click this link to send us a request for your school's photography information. How do I contact Pixown support? Email: info@pixown.com Submit a ...
Payment & Security
Is my payment information secure? Yes. All payments are processed through Stripe, the industry-leading secure payment processor. Pixown never stores your credit card information. Your personal information is protected and never sold to third parties. ...
Technical Issues
The website isn’t loading properly Try clearing your browser’s cache and cookies, then reload the page. If you still experience issues, use a different browser or device. If problems continue, please contact our support team with details about the ...
How do I access my photos?
About two weeks after your photo session, you'll receive an email with your unique access code. Click the "View Your Images & Order" button in our home page, enter your access code, and you're in. You can order immediately at Bronze pricing, or ...
Understanding Your Receipt
Where can I find my order details? Check your email for your order receipt. It will list everything you ordered and your total cost. What if something's missing from my order? First, check your receipt to confirm what you ordered. Then double-check ...